Queens Diamond Jubilee Volunteering Award

The Queen’s Award for Voluntary Service is an annual award made to recognise and reward excellence in voluntary activities carried out by groups in the community.  It is given for outstanding achievement by groups of volunteers who regularly devote their time to helping others in the community, improving the quality of life and opportunity for others and providing an outstanding service. This unique UK national honour was created by Her Majesty to mark the Golden Jubilee in 2002 and to recognise the outstanding contributions made to local communities by groups of volunteers; it has an equivalent status for voluntary groups as the MBE has for individuals. SNAP Cymru are the only exclusively Welsh organisation to receive The Queen’s Diamond Jubilee Volunteering Award  as recognition for our unique role, on a national scale, to advance the education of people in Wales and support their inclusion.

The Queen's Award for Voluntary Service

Community Legal Service

SQM is an organisational standard which can be applied to any legal and advice service provider operating a ‘specialist service’. Its purpose is to ensure legal services providers are well run and provide good client care. Community Legal Services LAA’s Community Legal Service (CLS) and Criminal Defence Service (CDS) and aims to enable Legal Services Providers/organisations to demonstrate that they are well managed, provide good levels of client care and have systems in place to ensure delivery of good quality advice.

The SQM framework is based on the following seven key quality areas:

(a) Access to Service; (b) Seamless Service; d) People Management; e) Running the Service; (f) Meeting Clients’ Needs: Providing information to clients; confidentiality, privacy; (g) Commitment to Quality. A ‘specialist service’ is defined as one that is able to provide complex legal advice in specific areas of law, including representation where this is necessary and permitted.

SNAP Cymru has held this Award for over 10 years.

SNAP Cymru has a commitment to maintaining independence in delivering services and allowing staff to advise clients objectively and without fear.

Investors in People Bronze Award

Investors in People Awards are a respected stamp of quality worldwide; SNAP Cymru holds the Bronze Award meeting the IIP frameworks 39 evidence requirements to achieve the standard IIP accreditation + 26 additional evidence requirements for Bronze.  Achieving the award shows our employees we care and it shows our families, funders and partners that we’re interested in quality and effectiveness. The accreditation shows we are deeply committed to bringing out the best in our people and commitment to staff and volunteer development.

Investors in People

Investors in Volunteers

Investing in Volunteers demonstrates our achievement measured against a rigorous national standard. Achieving Investing in Volunteers benefit our organisation by enabling us to publicly demonstrate our organisation’s commitment to volunteering and effective volunteer management. It helps us

  • Increasing our volunteers’ motivation and enhance their experience
  • Encourage more people to volunteer with us
  • Enhances our reputation in the local community and with funders
Investors in Volunteers