Queens Diamond Jubilee Volunteering Award

The Queen’s Award for Voluntary Service is an annual award made to recognise and reward excellence in voluntary activities carried out by groups in the community.  It is given for outstanding achievement by groups of volunteers who regularly devote their time to helping others in the community, improving the quality of life and opportunity for others and providing an outstanding service. This unique UK national honour was created by Her Majesty to mark the Golden Jubilee in 2002 and to recognise the outstanding contributions made to local communities by groups of volunteers; it has an equivalent status for voluntary groups as the MBE has for individuals. SNAP Cymru are the only exclusively Welsh organisation to receive The Queen’s Diamond Jubilee Volunteering Award  as recognition for our unique role, on a national scale, to advance the education of people in Wales and support their inclusion.

The Queen's Award for Voluntary Service

Specialist Quality Mark (SQM) in Educational Advice

SNAP Cymru are holders of The Specialist Quality Mark (SQM) which is a standard owned by the Legal Aid Agency (LAA) and was developed to help ensure that:

  1. Members of the public in need of specialist advice receive a quality service.
  2. The LAA can be confident when procuring legal advice services that those Legal Service Providers with whom they are contracting with have effective quality management processes in place.

The SQM is primarily an organisational standard, designed to help ensure that Legal Services Providers are well run and provide excellent client care. Any Legal Service Provider operating at the specialist level can apply for the SQM, including those receiving funding from sources such as the LAA, local authorities, and charities, other public funding or private fees.

The standard measures several areas which are fundamental to the reliable delivery of a quality service, these include: supervision, appropriate casework management, file reviews and risk management.

Holding a recognised quality standard demonstrates a commitment to the provision of quality services which encourages increased client confidence. Operating to these standards helps us to ensure that clients seeking advice receive accurate, complete and timely advice.

Investors in People Bronze Award

Investors in People Awards are a respected stamp of quality worldwide; SNAP Cymru holds the Bronze Award meeting the IIP frameworks 39 evidence requirements to achieve the standard IIP accreditation + 26 additional evidence requirements for Bronze.  Achieving the award shows our employees we care and it shows our families, funders and partners that we’re interested in quality and effectiveness. The accreditation shows we are deeply committed to bringing out the best in our people and commitment to staff and volunteer development.

Investors in People

Investors in Volunteers

Investing in Volunteers demonstrates our achievement measured against a rigorous national standard. Achieving Investing in Volunteers benefit our organisation by enabling us to publicly demonstrate our organisation’s commitment to volunteering and effective volunteer management. It helps us

  • Increasing our volunteers’ motivation and enhance their experience
  • Encourage more people to volunteer with us
  • Enhances our reputation in the local community and with funders
Investors in Volunteers