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Talk to us

If would like to contact us regarding a particular concern you have for your child, please use this ‘Get Help’ enquiry form.

All enquiries are seen within 48 hours and responded to as soon as possible. Please be patient – our helpline advisers are experiencing unprecedented demand at the moment.

Your name (required)

Your relationship to the child (required)

Child's name (required)

Child's date of birth (required)

Where does the child receive his/her education

Your address (required)

Which county do you live in (required)

Your postcode (required)

Your telephone (required)

Your email (required)

Explain current situation and the information you need (required)

SNAP Cymru is part of Community Legal Services and as such we are monitored and audited for quality. All contact with us is confidential, in keeping with the Data Protection Act and safeguarding policies. By using SNAP Cymru’s Information Service, you are agreeing to the terms of our Privacy Policy. Should you wish to use our casework service, we are required by law to ask permission to record details of your case.

I give consent to SNAP Cymru recording mine and my child's personal information

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If you are a professional and would like to make a referral, please use this downloadable Professional Referral form or complete the online form here:

Your name (required)

Your email (required)

Your organisation (required)

Your address (required)

Child's name (required)

Child's date of birth (required)

Child's ethnicity

Child's parents (required)

Family language

Child's address (required)

Child's postcode (required)

Parent’s telephone (required)

Explain current situation (required)

Do you have consent from the parent(s) to make this referral?

SNAP Cymru is part of Community Legal Services and as such we are monitored and audited for quality. All contact with us is confidential, in keeping with the Data Protection Act and safeguarding policies. Permission to act on someone’s behalf, to record and share information, which may contain sensitive information, must be done with the explicit consent of the individual. By using SNAP Cymru’s Information Service, you are agreeing to the terms of our Privacy Policy.

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If you would like to get our newsletter full of exciting information and up to date events then please complete the sign up form below.

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If you want to contact SNAP Cymru, for example, about volunteering, work experience, fundraising, partnerships, complaints etc.please use this general enquiry form.

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Your Email (required)

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Your Message

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Located At

SNAP Cymru

Head Office

10 Coopers Yard, Curran Road, Cardiff, CF10 5NB

Helpline 0845 120 3730
Helpline from mobile 0345 120 3730

Office 02920 348 990
enquiries@snapcymru.org

If you are ever unhappy with something we have done, we want to listen. To make sure we work well as a team, we listen carefully to any comments, compliments or complaints you may have about our work.  We will handle any complaint in an open and honest way.

Comments, Compliments & Complaints form
Complaints Process