Contact Us or Make a Referral

Parent – Additional Learning Needs (ALN) Enquiry Form (All Wales)

Use this form if you have a concern about your child learning and development, or you are a professional and would like support a family to make a referral.

Please read our Privacy Statement before submitting. (Click on the drop down box below. You must tick the consent button in order to submit this form)

One of our trained advisers will send you a reply by email within five working days.

Early Help Service Referral (Swansea only) 

To make an ‘Early Help’ referral, please click the link below to download the form, then complete and return it to the following email address: .

Early Help Referral

Discrimination Advice

If someone is treated unfairly because of their disability, or because of something arising from their disability, this may be disability discrimination. The following information may be helpful discrimination and equalities advice.  Help and advice is available from SNAP Cymru, please contact us on:

discrimination helpline:  0300 222 5711

or email:

General Enquiry

If you want to contact SNAP Cymru, for example, about volunteering, work experience, fundraising, partnerships, complaints etc, please use this general enquiry form.

(Do not use this form for casework support – this can only be done by submitting the ALN enquiry form at the top of the page)

Located At

SNAP Cymru
Head Office
10 Coopers Yard, Curran Road, Cardiff, CF10 5NB

Helpline 0808 801 0608

Comments and Compliments

If you are particularly happy with something we have done or would like to leave us a comment, please use the form below.

SNAP Comments and Compliments Form


If you are ever unhappy with something we have done, we want to listen. To make sure we work well as a team, we listen carefully to any comments, compliments or complaints you may have about our work.  We will handle any complaint in an open and honest way.

SNAP Complaints Form
Complaints Process
Privacy Policy