Helpline - 0808 801 0608

Our Helpline team are here to talk, Monday to Friday 9.30am to 4.30pm. You can call us directly on 0808 801 0608, or alternatively you can book an appointment in advance via the button below

The New ALN System

A guide to understanding how the new Additional Learning Needs system will work in Wales

How can we help?

We have lots of different services to help you to support your child/young person with Additional Learning Needs

Volunteer with us

We have a variety of different roles available to suit your skillset and goals

New System (ALN)

Moving to the new system




Looking for advice?

What does SNAP Cymru do?


Read the latest news from our blog:

HRH Queen Elizabeth II (1926-2022)

Our SNAP Cymru team were saddened to hear of the passing of Queen Elizabeth II last week. Our thoughts are with her family and all those impacted by this sad news....

Shop online and support SNAP Cymru for FREE!

Shop online and support SNAP Cymru for FREE!

If you do any online shopping, why not support SNAP for free? We are currently signed up to receive support from both Amazon Smile and Easyfundraising. AmazonSmile...

Since April 2021:

Families Supported

Helpline Calls Taken

Active Volunteers


Frequently Asked Questions:

How do I get in touch?

You can get in touch with us via our helpline on 0808 801 0608, or alternatively you can book an appointment to speak to an advisor here

For General enquiries, please email us on

How does the volunteer application process work?

If you would like to volunteer, there are many ways to get in touch. We would recommend filling in an application form here, and one of our team members from your area will be in touch about the types of roles we have available, and how we can best encourage your ambitions and utilise your skillset

Do you support all areas in Wales?

Our team are based in a variety of different offices across Wales, and we are funded to deliver advice across 22 local authorities.  We will make every effort to ensure that no child and family in Wales is left without support, if you'd like more information on this, feel free to contact us via our Helpline 0808 801 0608, someone will be able to advise you further.