Disagreement Resolution

Disagreement Resolution Training is a practical, interactive course designed to equip participants with the communication and facilitation skills needed to manage and resolve disputes effectively. The course provides a supportive learning environment where participants are encouraged to engage in group exercises and share real-life experiences relevant to disagreement resolution.

Who is this course for

This course is suitable for professionals who manage or support challenging conversations, disagreements, or conflict situations in education settings.

What you will learn

By the end of the course, participants will be able to:

• Open and manage effective face-to-face meetings
• Differentiate between issues that are manageable and those that are not
• Use a range of communication and mediation skills to facilitate a face-to-face disagreement resolution session
• Identify common areas of conflict
• Apply key stages of problem-solving and conflict resolution
• Conclude disputes in a constructive and professional manner

Course length 3 hours